The Auction.com Community Director develops and manages Auction.com’s online community. Auction.com is disrupting the real estate industry by bringing traditional processes online, resulting in a more efficient and transparent method for real estate transactions, benefiting both buyers and sellers. The community is bringing value to this process by:
- Modernizing the support experience through social support
- Building brand equity by supporting transparent engagement between all interested parties.
- Gathering customer feedback to continually improve and innovate
The community is less than one year old, yet traffic has exceeded year-two expectations. And although people are coming, the environment has yet to become a true “community”.
We are looking for a hands-on community leader who can explore ideas to evolve the community and think strategically about exciting new ways to learn about real estate and improve the customer experience. The role is responsible for building community engement, managing programs and projects that cultivate relationships with its most active users, and managing on-going, distributed content curation. This role is highly visible and requires superb abilities to build cross-organizational consensus, organize ideas and communicate them to stakeholders.