Customer Success Strategist Startup Job at Muck Rack in NYC

Muck Rack is looking for an ambitious individual who is looking to join one of the fastest growing tech startups in NYC. Muck Rack’s mission is to make journalists, PR pros and marketers more successful through our technology. This includes helping media professionals find journalists to pitch, monitor, and report on a day to day basis via Muck Rack Pro. You’ll be working alongside the CEO, SVP & Director of Product strategy and Customer Success Manager to maintain accounts, provide support and increase existing contract values and overall retention. This is a full time job based in our NYC headquarters.

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John Gannon
I have over 15 years of experience working in the trenches at successful startups, high growth companies, and VC firms. During that time, I've managed, interviewed, and coached hundreds of people -- and I've worked in almost every business functional role, including marketing, product management, and business development.
John Gannon
John Gannon
John Gannon

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