Player Experience Senior Specialist Startup Job at Pocket Gems in San Francisco

Episode is a mobile animated interactive storytelling network and marketplace created by Pocket Gems, a leading mobile entertainment and games company. Episode empowers storytellers to create mobile-first stories, aiming to define storytelling for the 2+ billion people on mobile with stories that are part TV, novel, movie, and mobile game. Since launching in 2014, readers have read over 2 billion episodes and over 4 million storytellers have signed up to create their own stories, including award-winning screenwriters and published novelists. Episode also partners with major studios and industry stars to create stories such as Mean Girls: Senior Year and Demi Lovato: Path to Fame.

This is a fun, collaborative environment working on a youthful storytelling game. We are looking for a proactive Player Experience Senior Specialist to own and drive our day-to-day customer support and community initiatives to ensure our players are given the care and support they deserve. Qualified applicants will combine strong communication, conflict resolutions skills and empathy with a passion for players and games.

Click here to learn more.

SCA-banner

John Gannon
I have over 15 years of experience working in the trenches at successful startups, high growth companies, and VC firms. During that time, I've managed, interviewed, and coached hundreds of people -- and I've worked in almost every business functional role, including marketing, product management, and business development.
John Gannon
John Gannon
John Gannon

Latest posts by John Gannon (see all)

Skip to toolbar